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Shana is the Assistant Director of Associate Development and a Master Trainer at Emergenetics International. Shana conducts Emergenetics Certification classes, delivers workshops for client organizations, coaches Associates and serves on the content development team. Shana has delivered presentations at the Emergenetics Brain Summit and led workshops for diverse organizations, such as the Colorado Bar Association, Darden Restaurants, Webroot and the University of Maryland Medical System, which had more than 200 attendees.
Intent-Impact: The Unseen Gap Affecting Your Workforce
We can likely all imagine a scenario where something we said, did or emailed did not land the way we had hoped it would. Most of us are always moving a mile a minute, and it can be challenging to pause to think the intent of your actions, the potential impact on others and the likely gap in between. In this SPARK talk, I will explore the Intent-Impact gap, define what it is and share its notable effect on teamwork. I will reveal three tips that emerging HR leaders can use to address intent-impact within their organizations, support a more emotionally intelligent workforce and build a more positive culture.